March 17, 2025
A global leader in healthcare technology transformed its IT monitoring strategy by partnering with Empowered Networks and LogicMonitor, gaining deeper visibility and control while driving measurable cost savings through AWS Marketplace.
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BACKGROUND AND BUSINESS PROBLEM
A global healthcare technology leader adopted a cloud-first strategy to improve scalability and control costs. However, its legacy monitoring system built on complex and costly on-prem infrastructure introduced significant challenges. Frequent software updates caused prolonged downtime, while limited visibility into cloud workloads created operational blind spots. With a lean IT team and outdated tools, managing performance became increasingly difficult, restricting scalability and efficiency.
SOLUTION APPROACH
Empowered Networks, in collaboration with LogicMonitor, partnered with the healthcare leader to develop a hybrid observability strategy. By aligning technical implementation with business objectives, the team ensured a seamless transition to a modernized monitoring platform. AWS Marketplace was leveraged for streamlined procurement, reducing financial complexity, and maximizing budget flexibility.
SOLUTION DESCRIPTION
The solution centered on LogicMonitor’s hybrid observability platform, delivering:
- End-to-end visibility across on-prem and cloud environments
- AI-driven anomaly detection for proactive issue resolution
- Automation to simplify monitoring, reporting, and configuration management
- Optimized procurement through AWS Marketplace, reducing Enterprise Discount Program (EDP) commitments and unlocking financial incentives
BUSINESS OUTCOMES
- The organization gained a scalable, cost-effective monitoring solution that improved system uptime, eliminated blind spots, and reduced operational risks.
- The lean IT team could shift focus from manual monitoring to strategic initiatives, enhancing productivity.
- Strong ROI and cost savings justified the investment, securing executive buy-in and accelerating further expansion.
- The success of this initiative has led to broader adoption, with additional business units set to implement the solution in 2025. Empowered Networks’ expertise in observability and cloud transformation has solidified its role as a key strategic partner for the healthcare provider’s ongoing digital evolution.
KEY INSIGHTS & IMPACT
- Legacy vs. Modern Monitoring: Transitioned from costly on-prem monitoring to a scalable hybrid observability platform.
- Procurement Efficiency: Purchased through AWS Marketplace, reducing procurement cycles and Enterprise Discount Program (EDP) commitments.
- AI-Powered Automation: Implemented AI-driven anomaly detection, enabling faster incident response, and reducing manual troubleshooting efforts.
- Security & Compliance: Improved real-time visibility into cloud workloads, supporting compliance and risk management.
- Future Expansion: Following the success of this implementation, additional business units are adopting the solution in 2025.
