Professional Services Consultant – Network Automation (Remote - USA)

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Professional Services Consultant – Network Automation (Remote – USA)

Empowered Networks Inc. (“Empowered”) is currently looking for full time Professional Services Consultants – Network Automation to join our team. As critical members of the Empowered team, the Professional Services Consultant is a key contributor to the overall success of Empowered and Empowered’s customers. The successful candidates will be involved in numerous customer projects each year as technical subject matter experts and problem solvers. Professional Services Consultants engage closely with system administrators, system engineers, and managers during projects with customer organizations. They understand customer requirements and goals by working closely with Empowered’s account teams, develop implementation plans and strategies, and are responsible for the configuration and deployment of our solutions to ensure the success of the Empowered solution for our customers. The Professional Services Consultants will be required to provide training, technical presentations and product demonstrations to individuals and customers and practice active and critical listening to qualify prospective customers and opportunities.

Responsibilities

The successful candidate will be responsible for:

  • Successful configuration of Empowered’s solutions to meet the specific objectives and goals of the customer,
  • Design and architecting solutions which meet specific customer needs,
  • Maintaining an elevated level of competence in the capabilities, applicability, configuration and sizing of the solutions we propose to customers,
  • Understanding the technical needs of customers and tailoring implementation plans and strategies to meet those needs,
  • Developing automation scripts using Python, Perl, CCS as required to effectively address customer needs,
  • Understanding the technical needs of customers and tailoring implementation plans and strategies to meet those needs,
  • Presenting the implementation plans and requirements definition to customers, addressing and removing objections, and ensuring the customer is fully aware of solution capabilities and fit with requirements,
  • Creating prototypes of the solutions when required and presenting or communicating the results in a form that is useful in customer decision

Skills, Abilities and Knowledge

A successful Professional Services Consultant will possess these skills, abilities and knowledge:

  • Effective communication skills to be able to competently communicate with customers on a daily basis both verbally and and written
  • Ability to communicate clearly and effectively with internal groups (Engineering, Sales, ) as required.
  • Self Starter and able to work independently; while also being able to share responsibilities, ideas, and other information.
  • 3-5 years previous experience in a professional services role is desirable.
  • Scripting experience in Python, Perl and bash is a requirement; this experience should include interaction with RESTful web services and with interpreting vendor API’s to design and deliver integration scripts.
  • Previous implementation experience with one or more IT management
  • Strong knowledge of Enterprise Networking technologies.
  • Knowledge of network device configuration automation technologies and previous demonstrable experience with the implementation of products in this space are desired.
  • Previous experience with Infoblox NetMRI, NetBrain, Solarwinds or a similar management solution are an asset.
  • System administration experience would be an asset.
  • Previous demonstrable experience with Ansible is desirable.
  • Previous demonstrable experience with Amazon Web Services and Microsoft Azure in an Enterprise context is desirable.
  • Knowledge of DNS, DHCP and IP Address Management in an Enterprise or Internet context would be an asset.
  • Previous experience with the application of Docker in an Enterprise context is desirable.
  • Many of the activities in this role are self-directed and self-managed; the successful candidate must be comfortable in a minimal supervision setting.

Job Requirements

  • University and/or College Diploma: Computer Science, Engineering, Software Development or other related field.
  • Ability to work remotely from your own home office.
  • This role will require travel in the USA, Canada, and Europe; the successful candidate must be able to enter other countries without restriction and have a valid passport.
  • Some activities in this role may require US Federal Government security screening; the successful candidates must be able to pass the security screening process.

Locations: Remote – Anywhere in USA (work from home).

If interested in applying, please send your resume to: careers @ empowerednetworks.com and reference #PSC-NA- US in the subject line of your email. Thank you.