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NetScout is a leading provider of business assurance – a powerful combination of service assurance, cybersecurity, and business intelligence solutions – for today’s most demanding service provider, enterprise and government networks.

With solutions that provide Automated Analytics, Real-Time Awareness and Historical Analysis that turn Packet Flow Data into a Proactive Early Warning System, NETSCOUT delivers unmatched service visibility and protects the digital infrastructure that supports our connected world.

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NETSCOUT’s nGeniusONE service assurance platform and Adaptive Service Intelligence (ASI) technology deliver rapid, clear insights into service performance across your entire IT environment from the network, application, and user community perspective.

  • Quickly triage issues and assure extraordinary service quality from a single platform.
  • Use real-time traffic data as your source of truth to diagnose and resolve issues
  • Rich analysis, metrics and views into your applications, service enablers, server transactions, user communities, and the network.
  • Reduce mean-time-to-knowledge with top-down contextual workflows designed to help you triage problems more quickly.


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Key features of the nGeniusONE platform include:

  • Service Dashboard – At-a-glance metrics, holistic status visibility of business services, network and application components and affected user communities to focus triage efforts.
  • Service Analysis – Comprehensive analysis of specific application transactions, such as email, databases, enabling services, and unified communications, and traffic analysis to identify the root cause of performance issues.
  • Service Monitors – Provide holistic visibility into application sessions, query/response volume, latency and errors associated with the specific servers.
  • Session Analysis – Drilldown with context from service monitors to session-level analysis, ladder diagrams, with hop-by-hop transaction analysis to identify specific issues.
  • Packet Analysis – Top-down contextual workflows drive presentation of packet-level analysis and forensic evidence collection that is relevant to the issue at hand.
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NETSCOUT’s InfiniStream platform gathers traffic data from key vantage points throughout your environment using scalable, passive, non-disruptive Adaptive Service Intelligence (ASI) technology. Used with nGeniusONE, InfiniStream provides insights for use in troubleshooting, post-event forensic analysis, application response time analysis and detailed key performance indicators.


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The InfiniStream platform provides

  • Essential Visibility into key service aggregation points – data centers, application server clusters, server farms, remote and branch offices, and the network edge – supplying the metrics needed to effectively monitor service delivery.
  • Traffic-based intelligence and real-time analysis of network and application performance insights for use in troubleshooting, post-event forensic analysis, application response time analysis and detailed key performance indicators.
  • Adaptive Service Intelligence (ASI) technology proactively collects, organizes and analyzes traffic data to provide rich performance information.
  • Quickly determine which database server, network appliance, or web service is the root cause of service issues and take steps to resolve them before users are affected.


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Empowered and NetScout

  • Empowered has extensive expertise in Network Monitoring, developed over decades of real world experience with some of North America’s leading IT-dependent enterprise, public sector, and service provider clients
  • Advanced certifications in NetScout professional services and training
  • Integration Expertise for a wide array of industry-leading and Open Source solutions for monitoring, automation, service management & more
  • Our reference accounts include leading IT-dependent enterprise, public sector, and service provider clients throughout North America

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Schedule a discussion with one of our senior consultants for free, to discuss your challenges, how Empowered can help, and the path forward.

InfiniStream Appliances


The InfiniStream platform includes the following InfiniStream and nGenius Collector appliances:

  • InfiniStream 1900 – Entry Level resilient Appliance, designed for lower traffic environments such as campus edge, workgroups or mission-critical branch offices
  • InfiniStream 2900 – Hardened appliance with support for 1 and 10 Gigabit monitoring interfaces, RAID 5 storage and dual AC or DC power supplies. Designed to extend visibility into branch offices, campus edge, and access layer for small server farms.
  • InfiniStream 4500– Hardened appliance optimized for packet data processing with support for 1 and 10 Gigabit monitoring interfaces, RAID 6 storage, and optional extended storage for back-in-time analysis and longer data retention. Designed to extend visibility into Large Branch Offices and High Volume Server Farms
  • InfiniStreamNG platform – Family of products that mine IP traffic in real-time for an end-to-end view across virtual and physical network environments. Supplies a common set of metadata to a wide range of analytics stacks for insights into service assurance, application performance management, cybersecurity and business intelligence.
  • nGenius for Flows Collector – Provides high-capacity collection and aggregation of Cisco NetFlow, Juniper J-Flow, S-Flow and IP SLA-based data and datagrams from network switches and routers
  • nGenius Lync Data Collector – Specialized appliance-based data source that collects endpoint metrics and call data records (CDR)


20th Anniversary

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