Enable your Team to Focus on Customer Experience

Moogsoft cuts through the noise & effort with patented machine learning algorithms

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Moogsoft AIOps finds service-impacting problems more quickly, improves collaboration, captures knowledge & automates resolution of recurring problems.

Increase Your Signal to Noise Ratio

Moogsoft AIOps sits on top of your entire production stack (including ITOM and APM) and extends across your automation, service management, log indexing and notification tools.

Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters or models.

This enables your team to analyze 100% of your monitoring ecosystem events with no noise and no blind spots.

READ MORE ABOUT ALERT FATIGUE
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Get Full Visibility Across Tools & Teams

Moogsoft AIOps is a fully extensible solution that spans across your entire IT ecosystem, including monitoring, automation, service management, log indexing, and notification tools.

The Algorithmic Clustering Engine (ACE) dynamically clusters related alerts into actionable Situations, all in real-time.

This Algorithmic Situation Detection provides your team with full visibility into service-impacting issues so you can take action before your customers start calling.

See More - Real-Time Service Dashboard
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Fix Issues Faster Than Ever Before

Moogsoft AIOps enables IT operations teams to automatically notify the right people, with the right skills, at the right time

The Team Room is a unique virtual war-room technology:

Unifies communication across tools and teams
Removes the need for conference bridges & other inefficient tools
Can be accessed anywhere, from desktop or mobile

Customers report that Moogsoft AIOps helps them
reduce MTTR (Mean Time to Restore) by up to 60%.

Read More about The Team Room

Streamline Your Operations with Modern Workflows

Collaborative, team-based workflows allow modern enterprises to more effectively detect, troubleshoot and resolve incidents impacting their applications and services.

Say goodbye to late night war rooms, email blame-storms, all-hands bridge calls, and say hello to continuous integration, continuous deployment, and continuous service.

Read More - “The Kanban Situation Board”
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Make IT Ops and DevOps Smarter Over Time

Algorithmic Knowledge captures data from previous incidents and automates decision support for operators encountering recurring incidents in the future.

Tribal knowledge – communication, diagnostics & remediation steps – are captured, to suggest actions for a given Situation

Once an incident is resolved, users can tag a step as the ‘Resolving Step’ to teach the knowledge algorithm

Now, even your newest team member can wield the knowledge of a seasoned veteran.

Read More - “Moogsoft AIOps Next Steps”

In a complex world, simplification is key to achieving more.

Moogsoft AIOps – “Algorithmic IT Operations” helps IT Operations & DevOps teams become smarter, faster and more effective, helping you guarantee a high quality customer experience and enable digital transformation.

ARRANGE A DISCUSSION

Moogsoft AIOps - Arrange a Discussion

Empowered and Moogsoft

  • Empowered has extensive expertise in Network Monitoring, developed over decades of real world experience with some of North America’s leading IT-dependent enterprise, public sector, and service provider clients
  • Advanced certifications in Moogsoft professional services and training
  • Integration Expertise for a wide array of industry-leading and Open Source solutions for monitoring, automation, service management & more
  • Our reference accounts include leading IT-dependent enterprise, public sector, and service provider clients throughout North America

Let’s connect for a 30-minute call

Schedule a discussion with one of our senior consultants for free, to discuss your challenges, how Empowered can help, and the path forward.

Empowered can help!

We’ve built a deep partnership with Moogsoft founded upon our integration expertise with IT Monitoring Tools and our experience helping customers solve challenges for IT & Network Operations.

Consulting & Assessments

Our experts can collect, organize & analyze quantitative data on your existing IT Monitoring Tools, and map out a phased action plan to achieve your priority goals

Implementation Services

Empowered is a fully certified partner for Moogsoft AIOps, delivering professional services for our customers throughout North America.

Systems Integration

Empowered develops and implements custom integrations to adapt existing tools and feed events and alerts into Moogsoft AIOps.

Technical Support

Empowered's Technical Assistance Center (TAC) is the first point of contact for support requests from our customers. 7x24 support is available, contact us for details.

Arrange a Discussion or a No-Obligation Demo

20th Anniversary

(I have to find the text 🙂

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